Product Quality and Safety Policy
Rm Holdings Limited as a company is committed to providing the highest quality products and service to all our customers. We consider that the quality of the product supplied to our customers is of the utmost importance to the long term success and growth of our company. Every care and attention possible is taken to comply with all relevant TANZANIA legal and safety requirements. We recognise that we must work as a team with all our customers, to provide the highest quality value for money products. To achieve this we have implemented a documented food safety and quality management system, incorporating all relevant food safety and qualitative standards, making sure that all employees of the company are fully aware of the importance of the requirements within this document, to achieve this company’s and our customers goal of a consistent high quality standard of products. This quality policy was revised and adopted by Rm Holdings Limited and all its employees in August 2014.
We Operate under the Belief that Customers Are Buying Quality
With this in mind, we strive to stay ahead of customer needs by providing high-quality products and services based on our corporate policies of "Absolute Credibility", "Enterprising Management", and "Harmonious Personal Relations".
Our quality control is based on the idea that the added value we give to products is quality, and that this quality is what customers are buying. And each RM HOLDINGS employee constantly puts quality ahead of everything else.
RM HOLDINGS service quality policy
The ultimate in quality service through speed, accuracy, and good manners
Offer service that meets customer needs while complying with laws
Establish quality targets and revise these as necessary
Continuously improve the effectiveness of our quality management system